My friend Chris Roberts reports:
The majority of people I teach feel they could call 911 without much trouble, even in a moment of high stress. In my experience teaching people, many can’t even remember the number 911 if they are in a high stress scenario such as a potential attack.
Most laugh at this, but a good way to show them is to have them stand at a distance of 10ft, 15ft, or even greater.
Now you are best to choose someone who is not aware of what you are going to ask them to do. Choose someone with a cell phone. Once they are up and at the correct distance, inform them of a scenario, such as you are about to attack them. Their goal is to dial 911 before you reach them, but because you don’t want them to really call 911 and cause a false alarm, tell them to just dial 91…!
You may even begin with some realistic verbal assault from that distance, and show them with your body language you are about to attack them.
Have someone yell, “NOW”. Rarely will that person even get out their phone and begin pressing buttons, or even get past the lock or swiping required on their phone.
We teach people to have 911 on speed dial, and even then, most could not successfully reach 911. If nothing else, it is a great drill to show the challenges of trying to perform a fine motor skill.
Many have the Emergency Call ability on their phone, but again, especially without warning, they would not likely be successful. Just knowing this challenge is of value to the client.