IBM Help Line Calls actually received:
One:
Client “Hi I need a new cup holder mine broke.”
Helper: “Cup holder?”
Client: “Yeah the cup holder thing broke.”
Helper: “Was this a promotion when you purchased your computer?”
Client: “No they all have them. You push a button and the thing with the cup holder hole slides out.”
Two:
Client: “I need help. I have looked all over the keyboard and I can’t find the ‘any’ key.”
Three:
Client: “Hi, I just hooked up my new computer and my screen has nothing on it.”
Helper: “Can you see the curser?”
Client: “No the screen is blank.”
Helper: “Perhaps the wires are not connected can you check.”
Client: “Not really it is pretty dark.”
Helper: “Well perhaps you could move a light over by the computer.”
Client: “That won’t work the power is out.”
Helper: “To fix this Sir just repackage everything and take it back to the store because you are too stupid to own a computer.”