ID theft and privacy invasion

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Bill Glasheen
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ID theft and privacy invasion

Post by Bill Glasheen »

A long time ago, I promised Gene I would do such a piece. So here it is...

Whether you realize it or not, most people are setting themselves up to have their identities stolen, and their precious time at dinner invaded. But there's something you can do about it.

Not all information exchange is going to get you in trouble. The pesky cashier that demands your phone number or zip at the cashier with 10 people waiting behind you is engaged in the data collection end of marketing research. I know...I study the processes involved in data mining and predictive modeling. These data are gold. They help statisticians figure out where to open new stores, and whom to send a solicitation to so that the effort is profitable. The mathematics are complex, but it all starts with a simple "Phone number please.."
So what will you do the next time that a persistent cashier asks you for your phone number? Will you give in? Here are five suggestions to keep you from blurting out the seven numbers that are dear to you.

1. Tell the sales clerk that your number is unlisted. If you are told that it is for security reasons, take them to task. While some credit card companies will use billing zip codes to verify transactions, there isn't a single one that will demand your phone number. Flash some other form of ID to the cashier.

2. If your concern isn't so much the retailer knowing you are, but rather some unsavory characters behind you memorizing your phone number, just jot it down and hand it over to the cashier. If you have a business card, that will probably do.

3. Your area code followed by 555-1212 isn't a complete fib. It is the number for directory assistance. If your number were listed it would be one way to reach you.

4. Refuse on principle. Do you really think that they will turn away the sale? It's a more honest approach than just making up a number like 867-5309.

5. Give them the store's phone number. After all, that is where they can reach you at the moment, right?
- Rick Aristotle Munarriz (TMF Edible)

And how can you keep your identity from being stolen? In the information age where any unsavory moron can buy a computer, this is rapidly becoming a major way to pick your pocket and turn your life to total hell. Need credit? Want cheap car insurance? Need a job? Let one of these thieves tarnish your reptutation, and you've lost more than money.

Here are some things you can do to prevent such theft.

1) Protect your social security number.

* Do not put it on your personal checks; have it removed if it's there already.

* Do not let a state use it on your driver's license. Have a number assigned to you instead. It is your right.

* Do not allow it to be used as an ID for health insurance. Make them use something other than the policyholder's SS# for your ID. It is your right.

* Do not give it out. If anyone asks, find out why they need it. The only legitimate reason is to get credit for financial transactions between you and the federal government.

2) Check your credit report at least yearly. The three major credit bureaus (see bottom) provide that as a service.

3) Contact any of the three major credit bureaus, and have a "fraud alert" put on your identity. The alert serves as a notice that no new credit should be granted without your approval. Not all creditors pay attention to these alerts. You need to be vigilant that no new accounts are opened.

Here are some more tips from AOL Finance.
1. Be watchful of shoulder-surfers. At ATMs and phone booths, thieves will stand close enough to see PIN numbers punched in by users.

2. Mind those credit card receipts, especially since only a few credit card receipts have stopped listing full account numbers and expiration dates. Put the charge slip copies in a safe spot until your credit card bills arrive.

3. Buy a shredder and use it. Shred everything, including credit card receipts (after you've reconciled your bill), old bank statements, medical statements, everyday bills, and pre-approved credit card offers. Any document that has personal financial information on it can give an identity thief a foothold into your life.

4. Write clearly on all credit applications. Consistently and completely fill in all credit and loan applications using your full name, first, middle and last. Every bill that comes to your house should be addressed exactly the same.

5. Monitor your credit accounts carefully, so you'll know if a bill's missing or unauthorized purchases have been made. Close out unused credit cards. Cutting them up is not enough.

6. Limit the number of credit cards you carry. The fewer cards you have, the easier it is to track them.

7. Get a credit report at least once a year and clean up any errors. Look for personal information and credit accounts that are not yours. Credit bureaus make mistakes.

8. Never leave paid bills in your mailbox for the mail carrier to pick up. Drop them off at a post office box.

9. If you're moving, contact all your creditors and update them of your address changes immediately. You don't want credit information and new credit cards being delivered to the wrong address. Likewise, if your credit card expires and you don't receive a new one, call your creditor immediately.

10. Protect your Social Security number. Only give your Social Security number when absolutely necessary. Avoid using it as your account number whenever possible. If merchants demand it, ask for an alternate number and take your business elsewhere if they insist on writing it on your check. Likewise, don't print it on your checks.

11. Never carry your Social Security number and driver license together in your wallet.

12. Don't provide your Social Security number, bank account number or credit card number to anyone who contacts you through telephone solicitation.

13. If you're shopping with an online merchant for the first time, look for the Trust-e symbol or a Better Business Bureau online seal. These indicate the seller has been independently audited and deemed trustworthy.

14. Make sure any online credit card charges are handled through a secure site or in an encrypted mode. You'll know you're on a secure site if the Web page on which you conduct your transaction begins with https instead of the usual http.

15. Only shop on Web sites that offer a privacy policy. Know how your personal information will be handled. Print out privacy policies, warranties, price guarantees and other important information.
- Bill

Equifax

Equifax Credit Information Services, Inc
P.O. Box 740241
Atlanta, GA 30374
To order report: 1-800-685-1111
To report fraud: 1-800-525-6285
Web site: www.equifax.com

Experian (formerly TRW)

National Consumer Assistance Center
PO Box 2002
Allen, TX 75013
To order report: 1-888-397-3742
To report fraud: 1-888-397-3742
Web site: www.experian.com

TransUnion LLC

Consumer Disclosure Center
P.O. Box 1000
Chester, PA 19022
To order report: 1-800-888-4213
To report fraud: 1-800-916-8800
Web site: www.transunion.com [/i]
Vash
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Joined: Fri Mar 19, 2004 3:10 am
Location: El Dorado, Ar

Post by Vash »

Someone stole my identity one time. I'm so poor, he wrecked his own credit.

Seriously though, I owe out the @$$ for student loans, a chiropractor for fugged up stuff, and God only knows what else.

I actually hope someone steals my ID, so I can start out fresh. :lol:
Cody Stephens
Isshinryu Karate
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Bill Glasheen
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Joined: Thu Mar 11, 1999 6:01 am
Location: Richmond, VA --- Louisville, KY

Post by Bill Glasheen »

:lol: :lol:

Ohh man... I was a gray haired fellow (or used to be...) long before I had positive net worth.

Believe it or not, these are the best years of your life. Enjoy them, and know all your hard work will pay off in the future. You have invested wisely.

Actually there is great power in having no net worth. On several occasions, I had disgruntled karate students (nothing serious, just some owies and they flunked a test) who went to their lawyers to sue me for God knows what. The advantage of having negative net worth is a lawyer won't give such a case a second thought.

And once you go into the black, better have insurance... 8O

- Bill
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f.Channell
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Location: Valhalla

Post by f.Channell »

Bill,
I love quoting Dylan.
"If you got nothin you got nothin to lose".
Seriously though, a janitor at the center where I teach recently had someone run up $12,000 on his credit card which he got 6 months ago and has never used. They had a good time for themselves in Bermuda.
The guy told me he is not responsible for any of it and the card company told him so.
But I bet we all pay in the long run.
I have to check my medical card for the soc#.
F.
Sans Peur Ne Obliviscaris
www.hinghamkarate.com
Ryokan
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Joined: Fri Nov 28, 2003 10:26 pm

Post by Ryokan »

When I was still in the States, I made the Red Cross issue me a new blood donor card without my Soc number.

I had one credit card company have the audacity to ask *me* for my card number after calling me to find out why I cancelled my card.

When companies call me, I always tell the person I'd be glad to confirm the accuracy of the information they have on file, but that I won't be supplying them with additional information.

Sometimes, folks calling you will try to "confirm" your address or other information and then hope that you'll rattle it off, because they don't actually have it. Companies are sneaky that way.
Gene DeMambro
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Location: Weymouth, MA US of A

Post by Gene DeMambro »

Belated thanks to Bill for posting this info.

I just got a letter from my health plan after I called them. They claim that to change from my SSN to another number might casue more problems for what it's worth, because
  • The new number might match someone elses SSN or another number used by another company
  • It does not eliminate the chance of someone accessing or misusing my personal info.
  • The new numbers are used in sequential order, and they are actually more susceptible to fraud.
Bill, does my insurer have valid points and I should not change, or are they just blowing smoke?

Gene
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Bill Glasheen
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Post by Bill Glasheen »

They are blowing smoke, Gene.

The Blue Cross and Blue Shield Association has a national project to change away from using SSN of the policyholder as a member ID. It will cost every BCBS plan in the country lots of money to make this conversion. It will be painful. Until the government steps in and comes up with a universal health ID, it will make it difficult for health services researchers such as me to follow sick people from plan to plan and life event (marriage, change in income status, dependency status, etc.) to life event. Too bad... But getting rid of SSNs is the right thing to do. And everyone knows that BCBS is the Coca Cola of health insurance plans.

United Healthcare - the largest insurer in the country until (if) the Anthem/Wellpoint merger happens - already has eliminated SSNs in the member ID. They pride themselves in being first for all trends. They got this one right.

If someone snatches your healthplan ID and uses it, the amount of damage they can do is limited to healthcare. If they snatch your social security number and a few other pieces of information (like your mother's maiden name), then you are in really deep doo doo. They can do a lot of damage before they are caught, and it will take you years to fix it all and regain your hard-earned reputation.

If I am not mistaken, they may not use SSN - by law - if you ask them not to.

Please tell them "Wrong answer, thank you." Don't put up with that.

- Bill
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RACastanet
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Post by RACastanet »

I have been under a COBRA administered by Ceridian and they did away with the SSN earlier this year. Good move. However, Anthem is still using it.

Rich
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Bill Glasheen
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Post by Bill Glasheen »

Yes, Anthem Blue Cross Blue Shield is still using it. But as I stated, they are part of a massive, national BCBS initiative to do away with it.

It costs money to make the conversion, and this is the number 1 reason why health plans don't want to - for now. There are so many other things they need and/or want to do. But they all will eventually have to bite the bullet. It's a lot like the whole Y2K initiative.

Last year I had my SSN on my driver's license changed to a nondescript "T" number. This year the state mandated the change.

I believe that if you told Anthem you wanted the change, that they would do it. I know... I used to work with the IDs all the time when I worked for them. There were always strange numbers in the data that obviously were not SSNs.

- Bill
Gene DeMambro
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Location: Weymouth, MA US of A

Post by Gene DeMambro »

I suspected as much, Bill.

Every week I get bulletins at work, alerting us that such-and-such insurance company is changing to non-SSN IDs, and to get the new ID number whenever possible, to eliminate the hassles of claim rejections, calling the PBM, etc. Which is why I was a bit intrigued why my cards had SSN on them as I was a new enrollee (but we don't us BC/BS). Left hand, meet the right hand!

I wasn't going to put up with it, unless you agreed that the reasons were so compelling as to avoid the switch.

Way cool.....
Gene
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